Kadant Launches Customer Portal: Kadant Access Portal (KAP)
AUBURN, Mass., April 27, 2022 – Kadant Solutions, a division of Kadant Inc. (NYSE: KAI), announced the launch of the Kadant Access Portal (KAP). KAP is designed for Kadant Solutions’ customers across all industries to enhance the customer experience and provide online self-serve tools. The portal offers users a comprehensive suite of information management tools through a secure online portal that is tailored to the specific wants and needs of each customer.
Tools within KAP include the tracking of quotes, service reports with customer-assigned action items, drawings, and orders for machines and equipment throughout each facility. Customers can also view and navigate to the relevant information via machinery/asset maps and equipment details.
“As part of our digital transformation, we have been singularly focused on bringing value to our customers through an enhanced customer experience,” according to Bilal Mehmood, president of Kadant Solutions. “The Kadant Access Portal is intended to streamline access to commonly requested information and provide point-of-use data that allows our customers to make informed decisions. The KAP allows our customers to streamline preventative maintenance activities and facilitate identification of Kadant genuine parts for maximum uptime and return on investment in Kadant equipment.”
About Kadant Solutions
Kadant Solutions, based in Auburn, Massachusetts, is a leading supplier of doctor blades, doctor blade holders, and doctoring systems for papermaking and other industrial processes. The company’s cleaning and conditioning products are applied to the cleaning of forming and press fabrics and the filtration of process water as well as engineered wet-end products for papermaking.
Kadant is a global supplier of technologies and engineered systems that drive Sustainable Industrial Processing. The Company’s products and services play an integral role in enhancing efficiency, optimizing energy utilization, and maximizing productivity in process industries. Kadant is based in Westford, Massachusetts, with approximately 3,000 employees in 20 countries worldwide. For more information, visit www.kadant.com.
Safe Harbor Statement
The following constitutes a “Safe Harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements that involve a number of risks and uncertainties, including forward-looking statements about our products, technologies, and markets. These forward-looking statements represent our expectations as of the date of this press release. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future events, or otherwise. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause our actual results to differ materially from these forward-looking statements as a result of various important factors, including those set forth under the heading "Risk Factors" in Kadant’s annual report on Form 10-K for the fiscal year ended January 1, 2022 and subsequent filings with the Securities and Exchange Commission.